Question 1

Do you take walk-ins?

Accepted Answer

Unfortunately, we do not accept walk-ins but all customers are welcome. We highly encourage to book an appointment in advanced by texting us at (626) 216-5989. Please include your name, service(s) and date you want. We'll try our best to accommodate your request.

Question 2

What is your cancellation policy?

Accepted Answer

Due to unforeseen circumstances, we understand if you need to cancel or change your  scheduled appointment. Please notify us 24 hours (1 day) before your scheduled appointment to avoid cancellation fee.
 
However, clients will be charged 50% of the service price at their next visit if the following condition applies: (1) cancellation is made less than 24 hours (2) no show. 
 
We value your time including our nail artists, so we would appreciate the same in the return.

Question 3

Can I reschedule my appointment?

Accepted Answer

Yes, but don't wait the last minute to reschedule! Please let us know at least 48 hours (2 days) prior to your orginal appointment. Call (626) 316-9903. 
 
Any changes made less than 24 hours will be automatically charged 50% of the service price at your next visit.

Question 4

What forms of payment do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, Discover, Debit Cards, Cash, Gift Certificates, Apply Pay, and Android Pay. We do not accept personal checks.

Question 5

Where are you located?

Accepted Answer

We are located in Los Angeles, CA with two store locations: city of San Gabriel and Arcadia. Come visit us!

Question 6

What are your store hours like?

Accepted Answer

We're open every Monday through Sunday, from 10:00AM to 8:00PM.

Question 7

Is parking free?

Accepted Answer

Yes, free parking is available on our parking lot premises or residential streets.

Frequently asked questions